1The Meanings and Dimensions ofCulture 2 The World of International Management: The Cultural Roots of Toyota’s Quality Crisis 2 The Nature of Culture 4 Cultural Diversity 5 Values in Culture 9 Value Differences and Similarities across Cultures 9 Values in Transition 10 Cultural Dimensions 12 Hofstede 12 Trompenaars 19 Integrating Culture and Management: The GLOBE Project 28 Culture and Management 29 GLOBE's Cultural Dimensions 30 GLOBE Country Analysis 30 The World of InternationalManagement—Revisited 33 Summary of Key Points 33 Key Terms 34 Review and DiscussionQuestions 34 Internet Exercise:Renault-Nissan in South Africa 35 In the InternationalSpotlight: South Africa 36 2 Managing Across Cultures 38 The World of International Management: Apple v. Samsung: Comparing Corporate Culture 38 The Strategy for Managing across Cultures 40 Strategic Predispositions 41 Meeting the Challenge 42 Cross-Cultural Differences and Similarities 45 Parochialism and Simplification 45 Similarities across Cultures 48 Many Differences acrossCultures 48 CulturalDifferences in Selected Countries and Regions 52 Doing Business inChina 53 Doing Business inRussia 55 Doing Business inIndia 57 Doing Business inFrance 58 Doing Business inBrazil 59 Doing Business inArab Countries 60 The World of International Management—Revisited 62 Summary of Key Points 63 Key Terms 63 Review and Discussion Questions 63 Internet Exercise: Haier’s Approach 63 In the International Spotlight: Mexico 64 3 Organizational Cultures and Diversity 66 The Worldof International Management: Managing Culture andDiversity in Global Teams 66 The Natureof Organizational Culture 68 Definition andCharacteristics 69 Interactionbetween National and Organizational Cultures 70 OrganizationalCultures in MNCs 74 ....
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