Figures Tables Contributors Acknowledgements Transcription Conventions 1 Introduction:Language,Culture and Rapport PART ONE:FUNDAMENTAL CONCEPTUAL ISSUES 2 Rapport Management:A Framework for Analysis 3 Culture as an Explanatory Variable:Problems and Possibilities PART TWO:CROSS-CULTURAL PRAGMATICS RESEARCH:EMPIRICAL STUDIES 4 ‘It’s not my fault!':Japanese and English Responses to Unfounded Accusations 5 Responding to Compliments:British and Chinese Evaluative Judgements 6 Telephone Conversations in Greek and German: Suggestions for Further Reading for Part Two PART THREE:INTERCULTURAL DISCOURSE:ANALYTIC MODELS AND CONCEPTS 7 Understanding Misunderstanding:A Pragmatic-Discourse Approach to Analysing Mismanaged Rapport in Talk across Cultures 8 Pragmatic Transfer in Intercultural Communication 9 Accommodation Theory:A Conceptual Resource for Intercultural Sociolinguistics PART FOUR:INTERCULTURAL DISCOURSE:EMPIRICAL STUDIES 10 Argumentation and Resulting Problems in the Negotiation of Rapport in a German-Chinese 11 Negative Assessments in Japanese-American Workplace Interaction 12 Impression Management in East and West German Job Interviews 13 A Problematic Chinese Business Visit to Britain:Issues of Face Suggestions for Further Reading for Part Four PART FIVE:METHODOLOGICAL ISSUES 14 Methodogical Issues in Conducting Theory-Based Cross-Cultural Research 15 Data Collection in Pragmatics Research Index
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